01.Information We Collect
We collect information you provide directly, such as account details (name, email, organization), billing information, support requests, and content you submit through the Service.
We automatically collect certain technical data when you use the Service, including device and browser information, IP address, usage logs, and performance diagnostics.
If you connect third-party channels or integrations, we process data necessary to deliver those features according to your configuration.
02.How We Use Information
We use personal information to provide, maintain, and improve the Service; authenticate users; process transactions; communicate with you; enforce our policies; and comply with legal obligations.
We may use aggregated or de-identified data for analytics, product development, and security monitoring, where permitted by law.
04.Data Sharing
We do not sell your personal information. We may share information with service providers who assist us in operating the Service (such as hosting, analytics, payment processing, and customer support), subject to contractual safeguards.
We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, with appropriate notice where required.
05.Data Security
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or misuse.
No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials.
06.Data Retention
We retain personal information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary based on data type, account status, and applicable law.
07.User Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.
To exercise these rights, contact us at privacy@replycleverly.com. We may need to verify your identity before responding.
08.Third-Party Services
The Service may integrate with third-party platforms (such as messaging channels, identity providers, or analytics tools). Those services are governed by their own privacy policies.
We are not responsible for the privacy practices of third parties you choose to connect to your account.
09.International Data Transfers
We may process and store information in countries other than where you are located. When we transfer data internationally, we use appropriate safeguards as required by applicable law.
10.Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.
If changes are material, we will provide additional notice where required by law.
11.Contact
For privacy-related questions or requests, contact us at privacy@replycleverly.com or through the support options available on our website.